1. About Privacy and Cookie Policy
1.1. Who should read this privacy and cookie policy?
Your privacy and trust are important to us. This Privacy Policy ensures that your expectations and our practices are aligned and it serves to inform you of the collection, use, disclosure and protection of the information obtained when you visit this Site.
That is why, through this privacy policy, we want to explain to you as transparently as possible what personal information we collect from you, why we want to collect it, how we want to use it, and how we want to deal with it. We have tried to keep this policy as simple as possible and advise you to take the time to read this thoroughly.
You are encouraged to review this page from time to time. Your continued use of this Site following the posting of changes to the Privacy Policy constitutes an acceptance to those changes.
1.2. What does this privacy policy and cookie policy apply to?
This privacy policy applies to our website – https://www.hotelfollower.com
1.3. Who is responsible for this privacy policy and cookie policy?
Boekenhuys BV, with registered office at Oude Liersebaan 80, 2220 Heist-op-den-Berg, Belgium. In these conditions, “hotelfollower.com” is also referred to as “we”. For all questions and / or comments, please visit the above address.
1.4. Can the conditions change?
Hotelfollower.com may change the privacy or cookie policy at any time, for example in the context of changes to its services or the applicable legislation. We therefore always advise you to consult the most recent version on our website.
2. Personal data that we collect
2.1. Why does www.hotelfollower.com collect your personal information?
Hotelfollower.com does not collect personal data. This Web site does not collect, save or store any personal information from visitors that simply browse this website. We do not store your name, city, state or province, postal code, country, email address, and phone number when you make a reservation.
All reservations are made through our providers (Booking.com, Getyourguide.com, Rentalcars.com).
Booking.com
We work as an independent intermediary, through Booking.com’s affiliate partner program. You make a reservation via our hotel provider (booking.com) and not directly from hotelfollower.com. Booking.com is responsible for the registration of personal data. We therefore advise you to read the booking.com privacy policy.
All personal data are traded by our provider, booking.com. Each reservation is made via a secure server (secure server).
Getyourguide.com
We work as an independent intermediaty, through GetYourGuide partner network. You make a reservation via our excursions provider (GetYourGuide.com) and not directly from hotelfollower.com. GetYourGuide.com is responsible for the registration of personal data. We therefore advise you to read the GetYourGuide.com privacy policy.
Rentalcars.com
We work as an independent intermediaty, through Rentalcars affiliate partner program. You make a reservation via our rental cars provider (Rentalcars.com) and not directly from hotelfollower.com. Rentalcars.com is responsible for the registration of personal data. We therefore advise you to read the Rentalcars.com privacy policy.
2.2. Processor agreement with Google
We use Google Analytics cookies. Hotelfollower.com analyzes the website logs to continuously improve the value of the website. Our website logs are not personally identifiable, and we make no attempt to link them to the individuals who actually view the site.
This data is anonymised and is used to improve your experience. The cookie is also used to test and analyze anonymous visitor behavior and to keep track of results on the Google network. Data from Google Analytics cookies are sent securely (encrypted).
According to Article 14 of the Personal Data Protection Act, we are compelled to conclude a processor agreement with Google as the responsible party. In short, it states that Google is only a processor when processing personal data.
All data sharing setting settings are OFF, Analytics data is only used to help provide and maintain the Analytics service. Hotelfollower.com does not share data via Google Analytics with Google, and does not use the options:
– Google products & services: which allows Google to access and analyze data to better understand online behavior and trends;
– Benchmarking: which means aggregated and anonymous data can be used to help create features and publications;
– Technical support: to provide service and resolution to technical issues;
– Account specialists (from Google): specialists will be able to look at and assess the efficacy of different implementation strategies and account configurations.
It is theoretically possible to find more information about a visitor based on a complete IP address, hotelfollower.com uses the concealment or anonymization of IP addresses to prevent this.
2.3 Third party websites
This statement does not apply to websites of third parties that are connected to our website by means of links. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We encourage you to read the privacy statement of these websites before using these websites.
This privacy policy only regulates the use of data collected by hotelfollower.com.
3. About cookies
3.1. What are cookies exactly?
Cookies are small data or text files that are installed on your computer or mobile device when you visit a website or use a (mobile) application. The cookie file contains a unique code that allows you to recognize your browser during the visit to the website or during subsequent, repeated visits. Cookies can be placed by the server of the website or application you visit, but also by servers from third parties that may or may not cooperate with this website or application.
Cookies generally make the interaction between the visitor and the website or application easier and faster and help the visitor to navigate between the different parts of a website or application. Cookies can also be used to make the content of a website or application more relevant to the visitor by adapting it to his personal taste and needs.
3.2. Which cookies are used on hotelfollower.com?
The cookies used on the www.hotelfollower.com services can be divided according to different criteria.
According to the duration of storage
Temporary cookies
Temporary cookies are only temporarily stored in your browser or application. As soon as you close and leave your browser or application, those cookies will be deleted.
Permanent cookies
Permanent cookies remain on your computer or mobile device, even if you close the browser or the application. Permanent cookies make it possible to recognize you during subsequent visits to the website or application. Permanent cookies remain on your device until their end date is reached, until a new cookie is installed, or until you delete them in your settings of your browser, application or mobile device.
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Third party cookies
When you use this site you may see cookies being delivered by third party providers.
Third party cookies are cookies that are managed and placed by a third party. This happens during your visit from the website. Third party cookies ensure that certain data is sent by your visit to third parties. Third-party cookies can also be used for advertiser messages, allowing you to see customized ads. In the latter case it concerns advertising cookies.
Many of these providers will be using cookies to track advertising or to help deliver the best experiences for our customers using cookies within hotelfollower.com own cookie policy. However some content on our Sites, such as embedded video, may lead to third party providers such as YouTube setting cookies on your computer, so you should refer to their cookie policy for more details.
We may embed videos from YouTube using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
If you decide to share our content using social media sharing tools on our Sites, you may be presented with cookies from third party sites such as Facebook, Twitter or Google+. Hotelfollower.com does not control how these sites use cookies so you should refer to the relevant site’s own privacy and cookie policy to understand how they use cookies.
What are the cookies for?
Necessary functional cookies
Necessary functional cookies are cookies that are necessary for you to be able to use the hotelfollower.com services in a good way. These cookies are used, among other things: to remember the information that you designate on the various pages, so that you do not have to re-enter or indicate all your data or preferences; reading your browser settings in order to be able to display our website optimally on your screen; the uniform loading of the website, so that the site remains accessible. If you refuse cookies, certain (parts) of the website will not work or will not work optimally.
Performance Analysis cookies
Hotelfollower.com uses analysis cookies to collect general information about the way visitors use their online services. Statistical analyzes can be made of the information collected in this way. These statistics give us insight into how often their web pages are visited, where visitors spend the most time, etc. This makes hotelfollower.com able to make the structure, navigation and content of the online services as user-friendly as possible and to improve them in general.
3.3. How can you refuse or manage the use of cookies on the hotelfollower.com services?
Through your browser settings you can refuse or manage the installation of cookies. You can also delete the already installed cookies from your computer or mobile device at any time.
On the following website you can find the method to refuse cookies for the most used browsers: https://www.aboutcookies.org/.
Most web browsers allow some control of most cookies through the browser settings. These links explain how you can control cookies via your browser – remember that if you turn off cookies in your browser then these settings apply to all websites (not just this website):
a. Internet Explorer https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
b. Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
c. Safari: https://support.apple.com/en-gb/HT201265
e. Blackberry devices: http://help.blackberry.com/en/blackberry-q10/10.3.1/help/mwa1334238823957.html
f. Opera: https://www.opera.com/help
Please note these are external websites and hotelfollower.com is not responsible for the accuracy of the information on this sites.
4. Complaints
Regarding the processing of personal data by our office, you can submit a complaint to the Data Protection Authority:
Commission for the protection of privacy
Printing press 35, 1000 Brussels
Tel: +32 (0) 2 274 48 00
Fax: +32 (0) 2 274 48 35
E-mail: commission@privacycommission.be
URL: https://www.privacycommission.be
5. Changes
This privacy statement and cookie statement may be amended from time to time in function of amended regulations. We therefore always advise you to consult the most recent version on our website.
This privacy and cookie statement was last updated on August 15, 2019, version 3.1.
6. Contact Details
This website (www.hotelfollower.com) is managed by Boekinghuys BV, with registered office at Oude Liersebaan 80, 2220 Heist-op-den-Berg Belgium with (business) entity number 0627.736.092.
If you have any questions about your privacy or about our privacy and cookie policy, please email us at: hotels@hotelfollower.com.